Cooltra electric scooters parked in Valencia
Scooter rentals

Cooltra

Cooltra offers two kinds of rental services: a per-minute rental and a long-term rental. The first one is pretty much the same as Yego and Acciona, the other is a daily or monthly rental with flat fees.

For these long-term rentals, you can reserve online or go directly to the shop and rent on the spot. Similarly, you can arrange for your scooter to be delivered to and later picked up from a select location, or go do it in person yourself.

Cooltra electric scooters parked in Valencia
Cooltra offers both short term rentals (with a per-minute system, like the other companies) and long term rentals (days or months).

Much like Yego, Cooltra offers scooters equivalent to a 50cc, with a maximum speed of about 50 km/h (31 mph). They can be driven by anyone over the age of 18 with a valid ID and driver’s licence.

Types of licences accepted are AM, A1, A2, or B. B licences can be used starting from their first day of validity. You will only need an international driver’s licence if the agreement between your country of origin and Spain requires such a permit.

If you want, you can also book Cooltra electric scooters through Free Now . This way you’ll be able to rent Cooltra’s scooters on a per-minute basis at a cost of €0.28 per minute (this is the only rate available through Free Now).

In this case, the whole process - vehicle booking, pick-up, return, and troubleshooting - is done through Free Now. Of course, you will also need to upload your driver’s licence on Free Now.

However, remember that if you do decide to book Cooltra’s scooters this way, you won’t enjoy the €15.00 credit you normally get by downloading Cooltra through our link, available below. If you want to have some more info about Free Now, you can read our article about apps to use in Valencia.

Prices

The per-minute service has a variety of pay-as-you-go and credit pack options. The cost of the pay-as-you-go service depends on the insurance package, either with an excess of €99.00 or €500.00.

This means that you are covered by insurance either way, but in case of an accident, you may be required to contribute up to €99.00 (in case you have an Insurance Plus or Advanced Cool price plan) or €500.00 (in case you have a Base, Be Planet, or Change Maker price plan).

On top of the pay-as-you-go options, there are three unlimited passes and four credit packs. With the latter, the cost per minute is lowest with the biggest credit pack. The unlimited passes have a set cost and duration (8h, 24h, and 48h), within which you can use the scooters however long you need.

Cooltra accepts any Mastercard or VISA credit, debit, or pre-paid card as payment methods.

Here is a breakdown of the price options.

Option
Description
Price*
Option Base, Advanced Cool, Be Planet Change Maker Insurance Plus Changer Eco Sustainable Earth Lover 8h Pass 24h Pass 48h Pass
Description Pay-as-you-go Pay-as-you-go Pay-as-you-go Pre-paid €10.00 Pre-paid €20.00 Pre-paid €50.00 Pre-paid €90.00 Unlimited usage pass for 8 hours Unlimited usage pass for 24 hours Unlimited usage pass for 48 hours
Price* €0.31/min. €0.28/min. €0.34/min. €0.26/min. €0.25/min. €0.22/min. €0.21/min. €19.00 €29.00 €39.00

When setting the scooter on pause mode, the cost is €0.10 per minute.

For monthly or weekly rentals, you can check the Cooltra website .

Signing up process

The sign-up process does not differ much from one app to the other, and it is always free.

Signing up process with Cooltra - Tutorial
  1. Download Cooltra from this link to get €15.00 in free credit.
  2. Open the app and sign up for the service by entering your email and personal information, card details and documentation. This includes a valid ID and driver’s licence.
  3. Your information will be verified by Cooltra within 48h.
  4. Once the verification is complete, you can log in as usual and start using the service.
    Cooltra app

    Download Cooltra

    Download Cooltra through this link and you'll get €15.00 in free credit so that you can start exploring Valencia right away!

Using the app

Once you have signed up, getting and using a scooter is quite easy.

How to rent an electric scooter with Cooltra - Tutorial

Reserving a scooter

  • You can start by opening the app and looking for the vehicle that is closest to you. When you have found it, you can book it by clicking “reserve”.
  • The vehicle will stay reserved for you for 15 minutes. After this time, your reservation will be cancelled.

Turning on and driving the scooter

  • When you reach the location where your vehicle is, you can easily find your scooter by pressing the “beep-beep” button. This will make the horn sound and the indicators blink.
  • Now you can slide on the “start” button on the app to unlock the vehicle.
  • Put the scooter down from its central stand.
  • To open the case and get your helmet, you can click the app button or press the button on the back of the case.
  • Once you have your helmet on, you can press the “start” button on the scooter to turn it on. This will either be on the handlebar or at the height of your knee.
  • You can drive however much you like and wherever you like, even outside the operative area, as long as you return the scooter within the area.
  • During your trip you can set your scooter on pause mode from the app. This is ideal in case you need to run a quick errand.

Returning the scooter

  • At the end of your ride, you may park your scooter anywhere within the permitted area, while respecting local norms. You can check all rules and norms in the relevant section of the article.
  • Put the helmet back into the case, close it properly and then slide the “finish” button on your app. After this, take a photo of the parked scooter showing the licence plate. This is to ensure that the vehicle is parked correctly.

Advantages and disadvantages

Cooltra’s strength is definitely the range of options they offer, with plenty of long term rentals (either per day or even per month) and short term rentals (pay-as-you-go, credit packs, or unlimited usage passes).

For long term rentals, you can also choose whether to do this online or in-person with an attendant to guide you. Moreover, once you are a customer with Cooltra, you will also have a phone number on which you can contact them in case of need.

Cooltra electric scooter parked in Valencia
Remember to always park your scooter within the designated area and respecting local norms.

On the other hand, Cooltra’s fleet is not as numerous as those of other rental services in Valencia. Considering the speed limits within the city, the maximum speed of Cooltra’s scooters (50 km/h, 31 mph) should not be a problem.

Another minor drawback that we found with Cooltra is the lack of help for prospective customers. That is, if you want further information before signing up for the service, it is difficult to get satisfying and complete assistance through their chat.

Cooltra app

Download Cooltra

Download Cooltra through this link and you'll get €15.00 in free credit so that you can start exploring Valencia right away!

Introduction
Cooltra