Person using Yego electric scooter in Valencia
Scooter rentals

Yego

Yego has a fleet of 500 chic, vintage-style scooters in Valencia. Each of them has a different name, so you can find yourself riding a Sofía or a Ramiro, if you like.

Like all other services cited, Yego is pretty easy to use and understand. Their Vespa-looking vehicles can be driven by anyone over the age of 18 with a valid ID and driver’s licence.

Types of licences accepted are AM, A1, A2, or B. Provisional licences are accepted only if Spanish. B licences can be used starting from their first day of validity. You will only need an international driver’s licence if the agreement between your country of origin and Spain requires such a permit.

Yego app with listed scooter in the area in Valencia
Yego’s scooters are all given different names, like the one you can see in this picture.

Prices

This scooter rental service has one pay-as-you-go option and four credit packs you can choose from. The option with the highest cost per minute is of course for the pay-as-you-go service.

The cost per minute decreases as the pre-paid credit packs get bigger. All options include insurance, which covers the driver and vehicle.

Payment methods accepted are any type of debit or credit card accepted in Europe, as long as it is 16 digits long and with a CVC. Other payment methods are not accepted at the time.

Here is a breakdown of the price options.

Option
Description
Price*
Option Standard Seed Bonzaï Palm Tree Baobab
Description Pay-as-you-go Pre-paid 41 minutes Pre-paid 134 minutes Pre-paid 232 minutes Pre-paid 464 minutes
Price* €0.28/min. €0.24/min.€9.90 total €0.22/min.€29.90 total €0.22/min.€49.90 total €0.19/min.€89.90 total

When setting the scooter on pause mode from the app, the cost is €0.14 per minute.

Signing up process

The sign-up process does not differ much from one app to the other, and it is always free.

Signing up process Yego - Tutorial
  1. Download Yego through this link to get €5.00 in free credit.
  2. Sign up for the service by entering your email, personal information, payment method and documentation. This includes your ID, selfie and driver’s licence.
  3. Within 2 hours you will receive an email confirming the sign-up. This time is needed to verify your information.
  4. You will now be able to access the service.
    Yego app

    Download Yego

    Download Yego through this link and you'll get €5.00 free credit so that you can start exploring Valencia right away!

Using the app

Once you have signed up, getting and using a scooter is quite easy.

How to rent electric scooter with Yego - Tutorial

Reserving a scooter

  • As soon as you start looking for a vehicle, the closest one to your location is pre-selected. You may select that one or choose a different one by clicking on the map and then on the “book” button. Only available scooters will show on the map.
  • The vehicle will stay reserved for you for 15 minutes, at no charge.
  • If you need more than 15 minutes, you may extend your booking for €0.14 per minute.

Turning on and driving the scooter

  • Once you reach your vehicle, you will have a button on your phone which will let you unlock it.
  • The app will give you 20 seconds to get ready before you start being charged.
  • You can press the red button on the top case to grab your helmet.
  • You have to press the vehicle’s button so that you can start your journey.
  • Drive however much you like within the permitted area. You cannot drive outside the authorised area. The battery autonomy of a fully charged scooter is approximately 60 km (37 mph).
  • During your trip, you can set the scooter on pause to run a quick errand. To do so, you just have to open the app and click on the “pause” button.

Returning the scooter

  • At the end of your ride, you may park your scooter anywhere within the permitted area, while respecting all local norms. You can check all rules and norms in the relevant section of the article.
  • Put the helmet back into the case, close it properly and then click “finalise” on your app.
  • Don’t forget to take a picture of the scooter for YEGO to verify that you have returned it and parked it safely. This way you’ll be checked out and your journey properly concluded.

Advantages and disadvantages

Yego’s advantage over other scooter rentals is surely the number of vehicles they have in the city. This means that you are likely to find a scooter close to you, no matter where you are in the city.

Another good thing about the app is its simplicity and sensible option selection. Only having one pay-as-you-go option and four credit packs makes it much easier to make a choice, instead of having to sort through several (only marginally) different offers.

Yego electric scooter packs
Depending on how much you intend to use Yego, you can pick different pre-paid packs. Remember that the bigger the pack, the lower the cost per minute.

For how fashionably retro the vehicles look, they only reach a speed of 50 km/h (31 mph) and don’t have great acceleration. This can be a drawback for some, especially when you are just starting up after a red light.

In this regard, Acciona’s scooters are much better. However, consider that the speed limits within the city make it so that it is rarely legal to go above 50 km/h (31 mph).

In our opinion, the real disadvantage of the app is its lack of phone assistance to its customers. In fact, Yego only offers a chat, available 24/7 (and generally very quick in responding), but no fast-reachable phone customer service.

Yego app

Download Yego

Download Yego through this link and you'll get €5.00 free credit so that you can start exploring Valencia right away!

Introduction
Yego