Services inside the station
Services inside the station
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Being Valencia’s main train station, Estación del Norte is complete with the essential services and some shops.
Here you have a list of all the businesses you can find inside.
|Customer Service/Station Info|
|Lost and Found|
|Shuttle bus to Joaquín Sorolla train station|
|Essential Services||Money||Food||Shops||Tickets||Parking||Accomodation & Leisure|
|Restrooms (2theloo)||Italo Money||Anar i tornar||Natura||Ticket booths||Car Park||UP! Hostel|
|Customer Service/Station Info||ATMs||Cafetería Croissantería||Parfois||Ticket Office||Bike Park|
|Lost and Found||Amazing Toko||Parafarmacia|
|Tourism Hub||Yummy yummy||The Body Shop|
|Shuttle bus to Joaquín Sorolla train station||Hiper Asia||Ale-Hop|
|Vending machines||Apustas del Estado (lottery)|
|Food truck||Amazing Toko (supermarket)|
Assistance and Care Services for passengers with reduced mobility are free and available on request at any time in Valencia’s North Station.
The majority of the businesses you can find in Estación del Norte are under the same management, meaning they all share the same timetable.
|Day||Monday - Sunday|
|Opening Times||7:00 am - 10:30 pm|
There are restrooms on either side of the station building. On the west side, you’ll find them by the side entrance, next to the cafe. The bathrooms on the east side are just by platform 1.
Remember that you might need to pay €0.60 to use the bathrooms, so it’s important to have some cash on you. If you don’t have the exact amount don’t worry, outside the bathroom you will find a coin change machine.
Money Exchange and ATMs
If you need cash (it’s always good to have some on you in Spain), you can find ATMs inside the station on the western end (the right-hand side if you have the platforms in front of you).
If you need a change of currency, on the western side (in front of platform 6), you’ll find Italo Money, a money exchange office.
The timetable is as follows.
|Day||Monday - Saturday|
|Opening Times||10:00 am - 8:00 pm|
Food and drinks
If you need a quick snack or bite, cervecerias, bakeries, cafes and fast food options are all available inside the train station. You will find that some of these businesses, like the cerveceria are open past the general timetable, from 5:00 am to midnight.
Immediately outside the station, there usually are small food trucks or stands offering typical Valencian sweets, drinks, and snacks (horchata, churros, fartons, etc.).
Here is a list of the venues you can find inside and immediately the station.
|Anar i tornar|
|Cafés||Fast Food||Food store|
|Anar i tornar||Amazing Toko||Yummy|
|De Pans||Food Truck||Vending machines|
|Cafetería Cervecería||Hiper Asia|
Inside Estación del Norte you’ll find plenty of shops to cover your needs. These include pharmaceutical products, clothes, toiletries, souvenirs and gifts, cosmetics, and technology.
Here is a list of all the shops you can find inside the station.
|Clothes||Toiletries & Pharmacy||Other|
|Parfois||The Body Shop||Loterías (lottery)|
These are all the information points available to visitors inside and nearby the station. They can be useful if you need some guidance or you want to start buying tickets for some venues.
Station Info Point
The Station Info Point is where you need to go for any queries regarding the station or the trains.
It is located to the right of the entrance doors, in the lobby area of the station building. Behind the glass doors and windows, you’ll find two desks, one for ticket and train information, the other for customer service.
If you have complaints, issues, doubts, or questions about timetables, trains, or station facilities, the staff will be able to help you. This is also where the lost objects desk is.
Remember you cannot buy tickets here. For that, you need to go to the ticket offices or automated machines.
The timetable of this info point is as follows.
|Day||Monday - Sunday|
|Opening Times||7:00 am - 9:00 pm|
The Tourism Hub in Estación del Norte offers regular tourism services, like info about the city, its sights, tickets, excursions, and bike rentals.
Leaving the train platforms behind you, you’ll find the Hub on your left, just outside the main door*.*
Tourist Information Office
Your other option is the Tourist Information Office in Joaquín Sorolla Railway Station (just behind Estación del Norte). This Tourist Information Office is one of the seven certified Red Tourist Info points in Valencia.
Aside from getting the regular tourist information (transport, sights, museums, accommodation, etc), here you’ll be able to purchase tickets for many venues or Valencia Tourist Cards.
Outside the Office itself, you’ll find a Digital Kiosk (an automated machine that is available 24/7) where you can also get a new Valencia Tourist Card or pick up the one you pre-ordered.
The Valencia Tourist Card gives you free transport and access to Municipal museums, as well as discounts on other tickets and venues. If you’d like to know more about this card, you can check out our article about the VTC.
The Tourist Information Office timetable is as follows.
|Day||Monday - Friday||Saturdays||Sundays|
|Opening times||10:00 am - 6:00 pm||10:00 am - 3:00 pm||Closed|
Inside Estación del Norte, towards the back of the building, you’ll find the UP! Hostel .
The hostel is a good solution if you need a place to rest close to the station, for example in case you have a very early or very late train.
There is a car park open 24/7 on the western side of the station. You can access it through Carrer de Bailèn.
As with any central car parks, the prices might be higher than you would find in other quieter areas of the city, so we advise caution.
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