Useful tips for using the metro

Remember to always tap your card when entering and exiting the metro. For the tram, it is only necessary to tap once upon entrance.
In some above-ground stations (often located in the outskirts of the city), you will find free access to the platforms. This doesn’t mean you don’t have to tap your card. You must tap your card on the column-like access control devices. The system is the same as the turnstile gates you find in underground stations. When you tap your card on the red circle you will hear a sound, this means your card is registered. If you don’t do this and metro security checks your card, they will fine you.
Most stations are fully accessible for people with reduced mobility, with a small gap between train and platform which makes it easy for users on wheelchairs to get on and off the trains.
Companions of wheelchair users should be eligible for free travel. For more info about accessibility in Valencia’s metro stations, have a look at the MetroValencia website .

Children under 10 years of age can travel free of charge throughout Metrovalencia’s network, as long as they are accompanied by an adult with a valid ticket. A maximum of two children per paying adult are allowed. From the third child onwards, the full fare must be paid.
Whether you decide to load your pass on a cardboard (€1.00) or hard plastic (€2.00) card, do not throw the card away after use. You can reload your card (either in person, at an automated machine, or online) with the same or other passes. These include single tickets, SUMA 10, SUMA T, and SUMA T+. Bonobus passes (valid for EMT bus services exclusively) can only be loaded on hard plastic cards.
When travelling by metro, especially in central areas or important stops (like Xátiva, by the main train station, Colón, the most central stop, or Ángel Guimerá, one of the busiest stations), trains can often be overcrowded. In these cases, remember to be attentive and watch your belongings while travelling.
Valencia’s metro stops, especially the central ones, have more than one access point, usually on either side of the street. Before crossing, especially in bigger streets, remember to check on your side of the road in case there is an access point closer to you.